- March 14, 2020
- 0 Comments
Hospitality and retail – both are cutthroat industries where profit margins can be narrow, buyer habits unpredictable and success requires speed, quality and excellent customer service. However, where retail has been radically transformed by innovation since the turn of the millennium, shifting over to ecommerce and digital, restaurants have largely clung onto their traditional systems and culture. Over this transition, the retail brands which have survived, and even flourished, have been those.